Frequently Asked Questions

Credezo Finance is a Singapore-based business lender specialising in working capital solutions for SMEs. We offer a streamlined business term loan designed for speed, transparency, and flexibility. Our focus is on helping established businesses access funding quickly without the bureaucracy of traditional banking.

Credezo is not a licensed moneylender. We operate within the parameters of the Moneylenders Act 2008, relying on specific exemptions under the Act that permit the granting of loans to corporations, Limited Liability Partnerships (LLPs), and accredited investors. Our services are therefore not available to individuals, sole proprietors, or general partnerships. This structure ensures full regulatory compliance while allowing us to focus exclusively on providing commercial financing solutions to eligible business entities.

We lend exclusively to: Singapore-incorporated private limited companies (Pte Ltd), Limited Liability Partnerships (LLPs), and accredited investors as defined under the Securities and Futures Act. We do not lend to individuals, sole proprietors, or general partnerships. This focus allows us to specialise in business lending and offer terms suited to commercial borrowers.

We’re based in Singapore’s CBD at 101 Cecil Street, Tong Eng Building, Singapore 069533. While most of our application and servicing processes are digital, we’re available for in-person meetings by appointment. You can reach us at hello@credezo.com during business hours (Mon–Fri, 10am–5pm SGT).

Your business should meet these minimum criteria: at least 1 year in operation, annual revenue of at least $300,000, and at least one local director. Meeting these criteria doesn’t guarantee approval—we also assess cash flow patterns, existing debt obligations, industry risk, and overall financial health.

You’ll need: ACRA BizFile profile (within 30 days), financial statements (latest year), bank statements (last 6 months), directors’ NRIC copies, and directors’ Notice of Assessment where applicable. Additional documents may be requested based on your business profile or loan amount.

Under the Securities and Futures Act, an individual accredited investor meets any of: net personal assets exceeding S$2 million (max S$1M from primary residence), financial assets exceeding S$1 million, or annual income of at least S$300,000. For corporations, it means net assets exceeding S$10 million based on latest audited accounts.

We require a minimum of 1 year operating history and $300,000 annual revenue. Very early-stage startups or pre-revenue businesses typically don’t meet our criteria. However, newer businesses with strong cash flows and solid financials may still qualify—we assess each application individually.

Yes, but we require at least one local director. Companies that have no Singapore-resident directors don’t meet our eligibility criteria.

We offer a flat rate between 1% and 2% per month, determined by your business profile, cash flow strength, and overall risk assessment. Interest is calculated on the original principal amount throughout the tenure (not on a reducing balance), which keeps monthly payments consistent and predictable. The final rate is clearly stated in your Letter of Offer before you commit, with no hidden charges.

Business Term Loans range from $15,000 to $100,000 with tenures of 3 to 12 months. The approved amount depends on your business’s financial capacity, existing obligations, and our credit assessment.

There are no upfront application fees. A 5% processing fee applies only upon successful disbursement. If you maintain a perfect payment record, you receive a 50% rebate on the processing fee at the end of your loan tenure. Late payment fee is $200 per missed instalment (applied from day 6 of overdue).

Our unique 50% processing fee rebate rewards good payment behaviour. If you make every scheduled payment on time throughout your loan tenure, we refund half of your processing fee. For example, on a $100,000 loan with a $5,000 processing fee, you’d receive $2,500 back. Missing even one payment forfeits this rebate.

Yes. After the first 3 months, early repayment is permitted with no penalty fee. You also receive a pro-rated interest rebate for the remaining tenure when you settle early. Within the first 3 months, a prepayment fee may apply as specified in your loan agreement.

We calculate interest rebates on a simple linear basis—if you repay halfway through your tenure, you get back roughly half the remaining interest. Most banks and lenders use the Rule of 78, which front-loads interest so early repayment returns far less. This means you save significantly more when settling early with Credezo.

Our loans are unsecured—no property or asset collateral is required. However, we do require personal guarantees from directors and/or shareholders holding 25% or more of the company. This aligns owner interests with loan obligations and is standard practice in commercial lending.

Late payments incur a late payment fee ($200 per missed instalment, applied from day 6 of overdue) and late interest on overdue amounts. Missing any payment also forfeits your eligibility for the 50% processing fee rebate. Exact late fees and interest rates are subject to underwriting and will be clearly stated in your Letter of Offer.

The online application takes about 15 minutes. With complete documentation, we aim for fast credit decisions. Once approved and documentation is signed, disbursement typically occurs within a few business days. The entire process from application to funds in your account can be completed quickly depending on document readiness.

Start by checking your eligibility online—it takes under 2 minutes. If you qualify, complete your full application with business and financial information. Upload your supporting documents digitally. Our team reviews your application and may reach out for clarification. If approved, you’ll receive a Letter of Offer with all terms clearly stated.

The initial eligibility check does not affect your credit score. During full application review, we may check credit bureaus, which may create enquiries on those records.

Approved funds are transferred directly to your nominated business bank account. Disbursement is typically completed within a few business days of loan acceptance.

Yes, having existing loans doesn’t automatically disqualify you. We assess your total debt obligations, repayment capacity, and overall financial position. What matters is whether your business can comfortably service additional debt based on your cash flows.

Repayments are made monthly via PayNow, FAST transfer, or GIRO. You’ll receive a repayment schedule with exact dates and amounts at loan disbursement. We also send payment reminders before each due date.

Repayment dates are set based on your disbursement date and typically can’t be changed mid-tenure. If you have specific cash flow timing needs, discuss this with us before accepting your loan offer so we can try to accommodate your preferred schedule.

For loan servicing queries, email ops@credezo.com. For general enquiries, use hello@credezo.com. We aim to respond within 24 hours during business days. Our office hours are Monday to Friday, 10am to 5pm SGT.

Yes, repeat borrowers with good repayment history are welcome to apply for subsequent facilities. A strong track record with us may positively influence your future applications, though each loan is assessed independently based on your current financial situation.